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Background

This section of PDHealth.mil provides information and guidance for both healthcare providers and service members and their families about the healthcare services that are available in the Military Health System and from the Department of Veterans Affairs.

Table of Contents


Military Health System

Military Health System is the health system that supports the military mission by fostering, protecting, sustaining, and restoring health. It also provides the direction, resources, health care providers, and other means necessary for promoting the health of the beneficiary population. The Department of Defense operates one of the largest health-care organizations in the nation serving active duty personnel, retirees, survivors, and their dependents. Components of the sytem include Army, Air Force and Navy military treatment facilities (MTFs) and the TRICARE program, which offers both managed-care and fee-for-service options. TRICARE managed-care providers include providers at the MTFs and a network of civilian providers administered through regional contracts with civilian managed-care organizations. The fee-for-service option also covers care provided by civilian providers who have not joined the network.

On October 1, 2013, the Department of Defense established the Defense Health Agency (DHA) to manage the activities of the Military Health System. These activities include those previously managed by TRICARE Management Activity (TMA), which was disestablished on the same date.

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Military Treatment Facilities (MTFs)

TRICARE Military Treatment Facilities (MTF) Locator lists MTFs with addresses and phone numbers. The list can be sorted alphabetically, regionally, or by state. The list can also be searched by facility name, region, state/country, specialty, service and type of facility (clinic, hospital, medical center). All of the facilities listed serve Active Duty and family members.

  • Army Treatment Facilities (Information from Army Medicine Web site on major Army Medical Department facilities organized by Regional Medical Command)

  • Navy Treatment Facilities (Information from Navy Medicine Web site on Navy medical and dental centers organized by type)

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TRICARE

TRICARE is the health care program serving active duty service members, retirees, their families, survivors and certain former spouses worldwide. As a major component of the Military Health System, TRICARE brings together the health care resources of the uniformed services and supplements them with networks of civilian health care professionals, institutions, pharmacies and suppliers to provide access to high-quality health care services while maintaining the capability to support military operations. A presentation to the Defense Health Board on 4 Sep 08 entitled TRICARE 101: The Basics provides a brief overview of the TRICARE Program.

TRICARE Web site (The official Web site of the Office of the Assistant Secretary of Defense (Health Affairs) and the TRICARE Management Activity)

  • TRICARE Beneficiaries Web pages provide benefit information for beneficiaries.

  • TRICARE Online is a secure Web portal designed to increase access to care for authorized TRICARE beneficiaries and increase access to information for designated TRICARE physicians and support staff. Authorized users can schedule and view appointments; access approved health content; access personal health information; use pharmacy tools; check medications; access military staff applications and much more.

US Family Health Plan (USFHP), a Department of Defense-sponsored health plan, is made a available by nonprofit health care providers in six service areas across the country, and offers the TRICARE Prime uniform benefit to uniformed services beneficiaries residing in those service areas.

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Defense Health Agency Reserve and Service Member Support Office Great Lakes, IL (R&SMSO-GL)

The Defense Health Agency Reserve and Service Member Support Office Great Lakes, IL (R&SMSO-GL) directly supports the provision of medical care to remotely located Active Duty and Reserve Component service members within the 50 United States and District of Columbia through TRICARE Prime Remote and the Supplemental Health Care Program.

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Reserve Health Readiness Program (RHRP)

Reserve Health Readiness Program (Formerly called the Federal Stragetic Health Alliance Program (FEDS_HEAL), is a Department of Defense, Health Affairs, Force Health Protection and Readiness Directorate Program that provides a wide range of medical, dental, and behavioral health services through a DoD contract with Logistics Health Incorporated (LHI) to support the health readiness of the Armed Forces Reserve and Active Components. The RHRP provides medical and dental services to all Reserve Component forces and provides the Periodic Health Assessment (PHA), Post-Deployment Health Reassessment (PDHRA), and other Individual Medical Readiness (IMR) services for Active Duty Service members located in geographically remote areas and PDHRAs for DoD civilians. Click here for further information.

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Disability Evaluation System (DES)

Disability Evaluation System (When it is determined that a service member can no longer perform the duties of his or her office, grade, rank, or rating due to disability, that service member is evaluated by his or her Service's DES. The process includes determining the service member's physical fitness for continued military service; then, in accordance with law and guiding regulations, determining the level and type of compensation to be awarded to each service member found unfit; and finally, for each service member whose career is interrupted because of physical disability, taking the appropriate actions to separate or retire him/her.

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Department of Veterans Affairs
Benefits Information
1-800-827-1000


Healthcare Eligibility
1-877-222-8387


VA Suicide Prevention Hot Line
1-800-273-TALK (8255)










The VA Web site provides one-stop shopping for VA benefits, special programs, health information and services, and a health education library that gives up-to-date information about medications and conditions, tools for measuring your health status, and the latest health news.

  • Veterans Health Benefits and Services Homepage serves as a gateway to VA health care.
  • Vet Centers provide readjustment counseling and outreach services to all veterans who served in any combat zone. Services are also available for their family members for military related issues. Services include individual counseling, group counseling, marital and family counseling, bereavement counseling, medical referrals, assistance in applying for VA Benefits, employment counseling, guidance and referral, alcohol/drug assessments, information and referral to community resources, military sexual trauma counseling & referral, outreach and community education.

  • Federal Benefits for Veterans, Dependents and Survivors Booklet provides information on the variety of federal benefits available to veterans and their dependents.

  • Veterans On Line Applications (VONAPP) Web site is an official U.S. Department of Veterans Affairs (VA) Web site, which enables veterans to apply for benefits using the Internet.

  • VA Polytrauma System of Care (Polytrauma care is for veterans and returning service members with injuries to more than one physical region or organ system, one of which may be life threatening, and which results in physical, cognitive, psychological, or psychosocial impairments and functional disability. The VA Polytrauma System of Care includes 4 Polytrauma Rehabilitation Centers and 21 Polytrauma Network Sites and will soon be adding Polytrauma Support Clinics, which will provide outpatient care and post-release follow-up even closer to home.

  • VA War Related Illness and Injury Study Centers (WRIISC) are specialized centers that provide service to combat veterans who have difficult-to-diagnose disabling illnesses through clinical care, risk communication, education, and research addressing potential environmental exposures and adverse health outcomes. VA primary care providers of veterans with undiagnosed illnesses can request an evaluation at one of the Centers through the VA Central Office. Referral acceptance is a joint decision of VA Central Office, the WRIISC, the referring provider, and the patient.

  • VHA Directive 2012-06, Treatment of Family Members of Servicemembers Receiving Care at a Department of Veterans Affairs Health Care Facility, 27 Jan 12 (Policy for providing health care services to family members of DOD Servicemembers receiving care at a VA Health Care facility.)

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Federal Healthcare Services 

Federal Occupational Health (FOH) (FOH is a service unit within the Department of Health and Human Servicesí (DHHS) Program Support Center. FOH is a component of the United States Public Health Service. Its mission is to improve the health, safety, and productivity of the federal workforce. FOH has occupational health centers and wellness/fitness centers located throughout the country in addition to a large network of medical professionals, environmental specialists, and counselors.)

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Navy Deployment Health Centers
Deployment Health Centers provide health screenings related to deployment. Services are available to: deploying, deployed and redeployed (those who have returned from deployment) service members and units as well as DoD civilian employees and DoD contractor personnel deploying with United States (U.S.) forces consistent with DoD and Service-specific guidance. However, DoD contractor personnel are only included to the extent provided in the applicable contracts or Service policy.

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National Guard/Reserve-Specific Healthcare and Support Services
For information, guidance, and related links on healthcare and service member/family support services specifically for National Guard and Reserve members and their families, please click here.

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Located at Walter Reed National Military Medical Center, Bethesda, MD (MRMC)