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Mental Health Services and Call Centers

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Call Centers
Links to DoD and VA Helplines are located on the Service Member and Family Support Services Page.

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DoD Mental Health Policies

DoD/Joint Forces


Air Force


Coast Guard

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VA Mental Health Policies

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TRICARE Mental Health Benefits
TRICARE Mental Health Resources Page provides resources and information on behavioral health benefits, including how to get help, services that are covered, types of providers and conditions.

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Department of Veterans Affairs Mental Health Services
VA Mental Health Web page provides information on mental health services and resources provided by the Department of Veterans Affairs.

MyHealtheVet Mental Health Resources Web Page

VA Community Provider Toolkit is an online resource designed to deliver support, therapeutic tools and resources to community providers treating veterans for mental health concerns.

See VA Mental Health Policies

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Mental Health DoD and VA Programs
VA Specialized Residential Programs
  • Batavia Residential Treatment Program for Women
    The VA Western New York Healthcare System Women's Residential Program at Batavia offers a (WRP) for women veterans who have experienced military-sexual and/or combat trauma. Veterans will receive a complete clinical assessment of their trauma and treatment can range from five days up to 70 days in an all-female in-house treatment facility. The team includes a psychologist, social worker and social service assistants who work with the VA and other agencies.

  • Batavia Treatment Programs
    Also, the Batavia VA Center offers a Track I, Track II, and an outpatient group therapy programs and individual therapy to all veterans along with a support group for spouses and significant others. Treatment is tailored to each person's needs. This treatment might include: individual psychotherapy, family and group therapies, skills building, recreation, and medication management. There are also classes in relaxation, assertiveness, anger management, family and relationship issues, parenting, and the effects of trauma on the body. The residential program provides treatment for women who need to understand their trauma, stabilize their symptoms, develop skills for day-to-day life and relationships, and/or work through trauma-related memories and thoughts. Depending on the needs and goals of the veteran, the program can range from five days up to 70 days. There are structured daily activities, individual therapy, and group therapy.

  • VA Palo Alto Health Care System (VAPAHCS)
    The VA opened the Women's Mental Health Center in October 2002 to promote the psychological well-being of women veterans by offering individual and group therapy; and classes and seminars in response to the unique needs of the women who have serviced in the armed forces.

    More than a decade ago, the Department of Veterans Affairs opened the National Women's Trauma Recovery Program (WTRP) as part of the National Center for PTSD at Menlo Park, CA. The WTRP, designed to treat women veterans with post traumatic stress disorder (PTSD), is the first residential program of its kind and is open to women across the country. Many of the women who are referred to the program were sexually assaulted during their military service and suffer what is now referred to as Military Sexual Trauma (MST).

  • VHA Handbook 1162.02, Mental Health Residential Rehabilitation Treatment Program (MH RRTP), 22 Dec 10 This Handbook provides the procedures and reporting requirements for the Mental Health (MH) Residential Rehabilitation Treatment Program (RRTP) bed level of care including: Domiciliary Residential Rehabilitation Treatment Program (DRRTP), Domiciliary Care for Homeless Veterans (DCHV), Psychosocial Residential Rehabilitation Treatment Program (PRRTP), Substance Abuse Residential Rehabilitation Treatment Program (SARRTP), Post-Traumatic Stress Disorder (PTSD) Residential Rehabilitation Treatment Program (PTSD-RRTP) and Compensated Work Therapy (CWT)-Transitional Residence (TR) Program.

  • Specialized PTSD Treatment Programs in the U.S. Department of Veterans Affairs
    Each medical center in the Department of Veterans Affairs provides some form of specialized expertise for veterans with PTSD. Below we describe the main types of VA programs offered for PTSD treatment:
    • Specialized Outpatient PTSD Programs
    • Specialized Intensive PTSD Program
    • Special Local PTSD Programs

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Educational Materials

Dot Mil Docs 92: Continuity of Care for Mental Health, 18 Jan 10 (A Military Health System audio broadcast in which the Director of the Deployment Health Clinical Center (DHCC) discusses the deployment health continuity of care for mental health that heals the wounded and builds their trust..)

The Iraq War Clinician Guide, 2nd Edition, For Mental Health Care Providers (The guide was developed by members of the National Center for PTSD and the Department of Defense  for clinicians and addresses the unique needs of veterans of the Iraq war.)

Army Resilience Training (Formerly Battlemind Training, Resilience Training reflects a strength-based, positive psychology approach to Warrior behavioral health. It is designed for Warriors, Leaders, Spouses, Families and behavioral health providers. Training and information is targeted to all phases of the Warrior deployment cycle, Warrior life cycle and Warrior support system.)

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Web-based Training Materials
Suicide Prevention Training
  • Soldiers, Stress and Depression
    These videos require the use of Windows Media Player. Please use the link on the left navigation to download Windows Media Player if you do not have it installed already.

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Related Links




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External Links Disclaimer
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Located at Walter Reed National Military Medical Center, Bethesda, MD (MRMC)